FAQs

Where can I find the FITTEAM product Supplement Facts?

All of our product supplemental facts are located on our website, which you can view by clicking here. Or for quick reference you can use the links below:

  • For FITTEAM FIT please click here and select Supplement Facts located under the BUY FIT NOW BUTTON.
  • For FITTEAM LEAN please click here and select Supplement Facts located under the BUY LEAN NOW BUTTON.
  • For FITTEAM HYDRATE please click here and select Supplement Facts located under the BUY HYDRATE NOW BUTTON.
Do FITTEAM products contain caffeine?

FITTEAM FIT contains less caffeine than a cup of coffee.

Where can I find suggested use for each FITTEAM product?

Instructions for the intended use can be found on each product’s packaging. For quick reference please see below.

 

For FITTEAM FIT mix one FIT stick into 6-10 oz of water and stir/shake/mix until dissolved, then enjoy.

 

For FITTEAM LEAN mix on LEAN stick into 8-12 oz of the fluid, you desire stir/shake/mix until dissolved, then enjoy.

 

For FITTEAM HYDRATE mix one HYDRATE into 12-16 oz of water and stir/shake/mix until dissolved, then enjoy.

Do the FITTEAM products have a shelf life or expiration date?

We recommend that our products be consumed within 3 years of the manufacturing date. The manufacturing date is located on the back of every product package.

What should I do if I have a medical or allergy concern about the products?

FITTEAM suggests that you always consult your physician prior to taking our products.

Are FITTEAM products safe for children?

The recommended age of consumption for FITTEAM FIT is 18 years old. All other FITTEAM products can be consumed at any age.

If I become a Preferred Customer, do I also get a discount on the other products?

Yes, when you become a Preferred Customer you gain access to a discounted rate on all of our product offerings.

How long does shipping take from when I place my order?

Shipping time varies by the destination location, but on average it takes about 5 – 7 business days.

Can I upgrade from Preferred Customer to Brand Partner?

Yes, you can upgrade at any time.

What are the customer service hours?

FITTEAM strives to provide the best Customer Service possible.

Customer Service Office Hours (EST – Eastern Standard Time):

  • Monday through Friday: 10:00 AM to 6:00 PM.
  • Saturday: 10:00 AM to 2:00 PM.
  • Sunday: Closed.

To contact customer service please proceed with one of the following options:

What is the best way to reach customer service?

We recommend emailing Customer Service at Customerservice@fitteamglobal.com, in order to assist customer service in answering your questions we ask that you include the following:

  • Customer ID.
  • Full name on the account.
  • Email associated with the account.
  • Best contact number to reach you.
  • The question or request you have.
How do I find testimonials of your product and company?

There are several ways in which you can access video testimonials.

  • You find them on FITTEAM.COM by clicking here.
  • You can visit the FITTEAM Facebook page by clicking here and then share the videos from there.
  • Or you can visit the FITTEAM YouTube page by clicking here.
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